February 2012
4 posts
How to Create a Great Podcast: Tools and Tips from...
What's the Best Time-Saving Decision I Have Made...
I eliminated Facebook from my mobile device!While I love the visual display of the new timeline, frankly I think it is brilliant, my user experience has been that Facebook is now the biggest waste of time in my online life. Since converting to timeline I now receive every pointless (yet humorous) photo that someone uploads, updates on the lunch menu, and pretty much every other type of (for me)...
Agency-Client Relationships in China: Thoughtful...
I have not had a chance to watch the entire episode of Thoughtful China, but the start is quite good. For those interested in China and PR, you might find this a good listen. What exactly do the rapid change sin the China market mean for how you operate? http://www.thoughtfulchina.com/agency-client-relationships-in-china-en.html
January 2012
5 posts
A Mix of Good and Bad PR News in the Year of the...
Asia Report Jan 30.mp3 Listen on Posterous This week on For Immediate Release podcast #636 I share stories around Twitter’s recent announcement regarding blocking some posts, investor activism in Japan aimed at Olympus, and Mozilla’s badge initiative within the context of emerging market education.
The Social Media MBA Now Ranking #1 in Media...
What is the most current read on social media? The...
Looking for the latest book on social media? I wondered what that big package was in my mailbox and I was very pleased to receive my hard copy of The Social Media MBA. The Kindle version has been out for some weeks, and the list of contributing authors reveals a deep experience base that informs the pages of this book. The first reviews are available on Amazon.com. But better yet, check the...
Worst Reputation Management Decision of 2012:...
via wantchinatimes.com Terry Gou may be great at building a competitive company, but he has a few things to learn about building a competitive reputation. Follow the wantchinatimes link above to read the full story. See recent research on Chinese business reputations at http://www.reputationinstitute.com/knowledge-center/Reputation-in-China-Insig…
Reputation of Chinese Businesses Hampered by...
Asia Report Jan 16.mp3 Listen on Posterous Last week the Reputation Institute released an interesting white paper about how Chinese businesses can build more competitive reputation. The full report, titled What Chinese Companies Must Do to Secure Globally Competitive Reputations, is worth a read. You can hear my summary of the report here, or even better listen to the entire FIR podcast...
2012 Survey of Singapore Internet Users is...
For the fourth year, students studying Digital Media Across Asia at SMU have launched a survey study of Singapore’s Internet users. The survey takes only 7-9 minutes of your time, and the findings will be shared publicly and used in the class. Please take a few minutes and follow the link below to participate. Alternatively, let the QR code lead you to the promised land. ...
December 2011
12 posts
#Twittamentary Case Study Now Available at the...
My Favorite Quote from the Weekend Reading List:...
That faith in perfectibility appears to have retreated in American life. It lives on in weight-loss programs and self-help books — or, more seriously, in a more open devotion to religion than commonly found in overwhelmingly secular Europe. But the belief that you might die in a markedly better existence than the one you came into is fading. And for good reason: a study published last year by the...
Communication Professionals Need More than Digital...
Last week I had the pleasure of attending the annual meeting of the PR Society of Indonesia. Here are my slides from the talk, and I very much look forward to staying connected with these fine professionals. <div style=”width:425px” id=”__ss_10632793”><strong style=”display:block;margin:12px 0 4px”>Prsi 2011</strong></object><div...
Global Alliance's Dan Tisch Discusses the First...
11121200 by Communicate Asia Listen on Posterous This week on the For Immediate Release podcast I share a five minute interview with Dan Tisch who attended the First Global Congress of Muslim Public Relations Practitioners It was a pleasure meeting Dan and hearing his takeaways from the Congress, such as re-branding Islam and the role of consensus in PR. Make sure you also check out the FIR...
PRSA MBA Initiative Infographic — Public Relations...
via slideshare.net
Corporate Communication Series on Storify: Curated...
Channel and format diversity have made the traditional paper-based handout somewhat obsolete. Of course I can add a hyperlink and send the handout as a soft copy email attachment, but that still is not the simplest way to deliver useful content to students who are—by my own admission—very heavily worked within the SMU system. So this week I have started shifting all my handouts over...
Storytelling: Corporate Communication Series in...
I am creating class handouts in Storify and would love to hear any feedback. Here is my first for next term beginning in January..<script src=”http://storify.com/communicateasia/storytelling-corporate-communication-series.js” ></script><noscript>View the story “Storytelling: Corporate Communication Series” on Storify]</noscript>
Asia Report on the For Immediate Release Podcast:...
Asia Report Dec 5.mp3 Listen on Posterous This week on For Immediate Release podcast #628 I discuss Air New Zealand’s creative use of the Clue game and how customers can solve the mystery of who killed Rico (that furry but naughty little ambassador). The campaign is called Bye Bye Rico. I also spend a few minutes sharing a recent report about the hyper-competitive market conditions...
Why We are Better at Games Than We are at Real...
Research vs. Teaching – achieving synergies with...
Business schools and universities are under pressure to demonstrate excellence in both teaching and research. Could the case method be an effective means of doing both? Traditionally, publication in peer reviewed journals is considered the ultimate benchmark for academic achievement. Recently, however, providing world-class teaching has been increasingly highlighted. As study fees...
Two Fantastic Reads for a Sunday Morning: Insights...
How does the human mind work? While we are only beginning to gather deep insights into this timeless question, I did stumble across two fantastic reads in the weekend newspapers that I hope you enjoy as much as I did. Human Nature’s Pathologist. Harvard’s Stephen Pinker shares his latest insight on the trend toward decreasing violence in the world. Along the way, you receive a...
PR Defined Initiative and The Importance of Asking...
What is the importance of a single word when asking a simple question? Well, when crowdsourcing, the importance can be great.The PRSA initiated an interesting project to crowdsource a modern definition of PR. A big hat tip to PRSA for trying something fresh. Thus far, by the looks of the tag cloud released on Dec 3 (SG Time), the most popular answers appear unsurprisingly routine. The top...
November 2011
3 posts
Data v. Digital Narratives--Why the Difference is...
Ethan Zuckerman shared a fantastic post which I have been unable to stop reading and exploring the hyperlinks. For digital storytellers, here is an important lesson.”We can learn a lot from the numbers that describe a particular population, which is why surveys and censuses persist. But data are terrible at producing the emotional response at the core of empathy. For most people, learning...
Rising Asia or Resurgent West? Two Leading Views...
What do you get when two leading minds share their views about Asia’s rise and shifts in global power? Answer = two great reads you will not want to miss.The first is a review in IHT of Prof. Niall Ferguson’s latest book Civilization: The West and the Rest. While Prof. Ferguson seems to lament the West’s decline, I read his views as essentially optimistic. He sees the...
Leadership Workshop: Enabling Action & Encouraging...
Inspirational Leadership Symposium [FINAL].pdf Download this file What is the work of leadership? I believe leadership is about encouraging people to focus on the real problems faced by the organization and measuring progress on those problems. Today it was my pleasure to share these thoughts and more with the wonderful folks at Singtel. A special hat-tip goes to Mike Barclay, CEO of...
October 2011
3 posts
The Digital Spring of Talent Development | | HQ...
One of the hottest topics of recent years has been social media. While countless professionals have adopted Facebook and Twitter for personal communication, the role that social media plays within an organisation seems less obvious. However, employee communications and talent development are emerging as the most beneficial and measurable arenas in which we use enterprise communications. ...
Are Global PR Firms Ready for the Economic Shift...
Asia Report Oct 2.mp3 Listen on Posterous This week on For Immediate Release podcast #619 my report from Asia picks up on several recent news items discussing global PR firms and the need to emphasize Asia. Beginning with Lord Chadlington in the Holmes Report and then Jeremy Woolf in Beijing Review, we can see how industry leaders are thinking about global economic shifts toward Asia and the...
Why Singapore Charities Need Social Media: Latest...
In short, I share two ideas. If you are where you stakeholders are… Then you have the opportunity to use these networks in new ways that offer many benefits to charities.
September 2011
7 posts
FIR Podcast Report for September 26: How to Not...
Asia Report Sept 26.mp3 Listen on Posterous This on the For Immediate Release podcast I discuss Halloween Horror in Singapore and the public reaction to messages about the cancelled event.
My Timeline Enabled on Facebook: Empowering a...
While I have had nothing but unpleasant words about Facebook’s recent change to my news feed, I have to admit that my first impression of Timeline is quite positive. See attached. Something much more like a narrative emerges from this timeline and I think someone could easily get to know me by spending only 90 seconds skimming through. That said, I am most interested in what privacy...
Please Recognize #COMM215 Students for Earning an...
Today I very proud and humbled to share that my course Digital Media Across Asia—and more importantly all the amazing work SMU students have done since 2007—has been recognized by the Central and Eastern European Management Association (CEEMAN) for Innovative Course Design and Execution. This year we were named a recipient of a Champions Award by this international accreditation...
Improved Language Capabilities through Augmented...
Asia Report Sept 17.mp3 Listen on Posterous Please pardon my voice this week as I discuss increased language capabilities, focused on Asian markets, from Twitter and Tencent. You can also visit the For Immediate Release podcast website for more details.
On-going Narrative of Fear in the US Media
This Week in Asia on FIR Podcast #616: Friendster...
Asia Report Sept 12.mp3 Listen on Posterous This week on the For Immediate Release podcast #616 I report on the Global Alliance PR Forum next November, 2012, in Melbourne for those who like to plan ahead. Also, you can head about Malaysia’s evolving media environment and an update on the new and improved Friendster targeting gamers in SE Asia. You can subscribe to FIR over at iTunes.
Please Take the For Immediate Release Podcast...
Shel and Neville have launched the 2011 Listener’s Survey and would love to hear your feedback. Whether you are a regular or occasional listener does not matter. If you could please spare a few minutes, then our favorite weekly hosts would like to hear from you. Please follow this link to take the For Immediate Release 2011 Listener Survey. As always, do subscribe over at iTunes to...
August 2011
3 posts
Morton's Recent PR Success and the...
I have to agree with Shel Holtz when says that “PR stunts rock.” And this was a good one. In case you missed the story from Peter Shankman, The Greatest Customer Service Story ever Told, he joked over Twitter asking that Morton’s please deliver a steak at the airport upon his arrival….and they did! Shel captures the key lessons quite well. Good PR stunts generate a...
Interesting Yahoo Research: Are We Really...
My friend Mitch Joel shared an interesting link via Facebook and I found it to be a great example of how we can use research to trigger online sharing and investigation. In the wake of my latest case study, Twittamentary (coming soon from ECCH), I am on the lookout for examples illustrating how we actually trigger the online contagion. Look at What Yahoo has done with its Small World...
Adidas Gets a (All) Black Eye Just Before the...
Should citizens of the Rugby World Cup host nation have to pay more than double for their beloved All Blacks Jersey? Adidas seemed to think so. According to an online article, Adidas cancelled its glitzy party amid a pricing row over the All Blacks jersey. Fans are upset that as residents of New Zealand they must pay NZ$220 for their All Blacks jersey but online the same product can be...
July 2011
2 posts
Why Today I would rather be Eric Schmidt than...
A buffet of interesting, yet unfortunate, reputational challenges filled today’s FT Weekend. What points-for-reflection can professional communicators take away current events? Reputation within the context of poverty versus abundance. For the last couple hundred years, hidden away from British colonists and later to be essentially forgotten, a wealth of treasure presently valued at $22...
Is it Easier to complain About Bias than to...
Asia Report July 4.mp3 Listen on Posterous This week on For Immediate Release I pick up on the question of Western-centrism, which I have recently written about in a book, and the question of whether or not it is easier to complain about bias than to embrace a growing opportunity. Though I have recently written about ethnocentrism in the global social media discussion, I must give full...
June 2011
4 posts
Asia's Top Digital Brands [REBLOG]
McDonald’s - top in Hong Kong; in the top five in China, Malaysia, Singapore and Taiwan Nokia - top in Thailand for the 2nd consecutive year and in the top three in China, Malaysia and Singapore KFC - top in China for the 2nd consecutive year and in the top five in Malaysia and Thailand SingTel and AirAsia are top brands in their respective home markets for the 2nd...
3 tags
Greater China Internet Usage Led by Web Portals as...
Greater China Internet Usage Led by Web Portals as Social Networking Remains Smaller Segment of the Market comScore Releases Latest Report on Online User Engagement and Top Sites in Market comScore Veteran Xinyu Huang Appointed Senior Vice President of Greater China Hong Kong, June 8, 2011 – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released a study...
Asia Set to Generate More Internet Traffic than...
The Economist posted this interesting article on Data Guzzlers. South Korea looks set to consume the most data via the Internet come 2015 and Asia, looking at regions, will lead the world in Internet use. I love this quote. “Internet traffic, the world’s biggest maker of networking gear predicts, will quadruple and reach 80.5 exabytes per month (80 exabytes would fill 20 billion...
Smart Phones Open the Door to Foreign Competition...
Asia Report May 30.mp3 Listen on Posterous You can read the original news article here. South Korea’s domestic market has been notoriously tough to enter and local competition has trounced the biggest and baddest competitors. But a new mobile network spanning the country has changed all that. Listen to my report hear why the likes of Facebook and Google now see a market opportunity...
May 2011
7 posts
How Well Do You Know Asia's Digital Markets? Five...
Overnight students at Singapore Management University launched five new wiki pages. This term is a condensed five week course, so the pages are truncated to account for the reduced time. Still, the infographics and content are both interesting and useful. They have done an awesome job pulling this together in such a short time. The new markets we added are: UAE Israel Pakistan Philippines...
Japan Social Media: Student-Produced Podcast with...
Louis Nonouchi Listen on Posterous Sometimes students hit a home run and land a nice interview, which is exactly what happened this spring as a group built our Digital Media in Japan page. You can listen to the podcast featuring Mr. Louis Nonouchi directly from this blog or visit all the podcasts here. A hat tip to a job well done!
This Week on the For Immediate Release Podcast:...
Asia Report May 16.mp3 Listen on Posterous This week in my Asia Report to the For Immediate Release podcast I look at the opportunity ASEAN sees for using digital social networks to pursue political, economic and social goals. http://www.scribd.com/doc/47548940/Utilizing-The-Digital-4th-Way-As-A-Platform-For-Building-A-People-Centred-ASEAN
On Jargon: Why We Should Not Hide Behind a Wall of...
One of the smartest scholars I have been fortunate to work with, Dr. Campbell at University of Minnesota, ground into my psyche one important idea about my own writing and scholarship: if you can’t say it in plain English that an educated person can comprehend, then you likely are not saying much at all. Scholars are often guilty of such excess, but today we see the same pattern in writing...
This Week on the FIR Podcast: Wrap-up of the SG...
Asia Report May 9.mp3 Listen on Posterous This week on the For Immediate Release podcast I share my final impressions of the SG election and the vibrate communications surrounding it. I also discuss an idea, which I also covered in a previous blog post about mobile in emerging economies, about how unlocking the mobile device from a single user has the (according to some) the potential to...
Indonesia Social Media: Student-Produced...
I am finally getting around to my Best Of series featuring some the work my student in Digital Media Across Asia produced for #Comm 215 and the #DMAsia wiki. I asked each team to produce an infographic, podcast, and video. So I would like to begin with this infographic from the Indonesia team and if you wish to see the rest of their research it can be found at the Digital Media Across Asia,...
What's the Mobile Equivalent of the Internet Cafe?...
Have you ever thought about what would happen if you lost your mobile?Frustration. Anger at yourself. Maybe worry about your photographs, schedule, or affording a replacement. I have always thought of my mobile phone, from the mid 1990s through now, as being an ever-present extension of myself. I select a phone that meets my needs. I organize my content grazing habits according to what...